Contact information

For any question about an order, delivery, return, refund, product issue, payment issue, or legal request, contact us here:

Email: support@PoolSolara.com
Phone: +1 225-926-5627
Postal address: KO-L-OR, 13 Impasse des émeraudes, Bellevigny, 85170, France

Customer support languages: English and French
Support availability: Monday to Friday, excluding public holidays
Typical response time: 1–3 business days

To help us respond faster, include your full name, order number, email address used at checkout, delivery address, photos or videos if the issue concerns damage, defect, or wrong item, and a clear description of the issue.